12-11-2012 11:08 PM
My phone got whipped after a several times trying to put my correct password, As i realized it was going to whip i removed the memory card and i let whip. After whipping i insterted the memory card and tried to restore the Blackberry messenger contacts. with the old back up but all the files couldnt load then i compied some to the phone memory but it kept saying Invalid file and others couldnt copy. When i checked the file extensions they are all labelled like this "BBM-(12-08-06-17-40).con.rem or BBM-(12-08-06-17-40).bak.rem"" Any ideas on how to restore all my contacts, thats the only backup i have, thank you very much
12-12-2012 08:06 PM
See if this KB arcticle doesn't help Encrypted Files
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12-19-2012 05:01 AM
I cant copy the encrypted files from my device BB 8520 curve to the computer. Encryption is on and also on the media card too its turned on. The device is not locked. what would be the problem