07-11-2013 03:03 PM
Basic premise is "
" If you specify a phone number for an organization, you can call a contact at the organization quickly by dialing the contact's extension only"
I did this part:
"3. Click Smart Dialing.
4. In the Number field, type the main phone number for an organization.
5. Set how long the BlackBerry® device waits before dialing an extension.
6. In the Extension Length field, set the default length for extensions."
So ... now I'm set up.
How do I type the extension?
I tried just typing the 3 digits and hit the green button
I tried alt-x 3digits and hit the green button
In either case, the phone company rejects it as a bad number
What exactly should I type to call?
07-15-2013 11:33 AM
Welcome to the BlackBerry® Support Community Forums.
Do you have the contact saved in your contact list with the organization number and the extension?