09-19-2012 03:40 PM
I just got my new blackberr curve 9300 because my first one broke only one year into my contract, and the software that came on the phone was an older version - so the phone itself prompted me to download the new software to the phone. While I was doing this, my internet went out for a split second and now the progress bar hasn't moved at all so I'm scared I messed it up and my phone isn't usable.
Basically, should it say that it has been "UPLOADING RAM IMAGE" for half an hour or more? Is this usually a long process?
09-19-2012 09:48 PM
Welcome to the Community
If its still in the uploading RAM image stage, that means its still safe to unplug it and go back from the beginning.