Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Visitor
Posts: 1
Registered: ‎05-28-2013
My Device: 9220&curve
My Carrier: vodafone

Re: How to Reset App World Password

Something important to keep in mind when recovering a BlackBerry ID password is that you will need to use the BlackBerry Browser on your device or a web browser in order to complete the process. This is a result of a security precaution that prevents the password recovery email from being sent to the device. To recover your BlackBerry ID password, use the BlackBerry smartphone browser or a computer to follow these steps:

 

1. Navigate to the BlackBerry ID password recovery page
2. Enter the email address that you used to register your BlackBerry ID and fill out the CAPTCHA characters
3. A confirmation page will appear stating “A request to reset your password has been submitted”
4. Open the mailbox for your email address on the computer or by logging into the mailbox\webmail using the BlackBerry Browser and click on the BlackBerry ID password reset email (it can be identified by the sender: bbidpw-donotreply@blackberry.com)

  • Note: Don’t forget to check your spam/junk folder in the event that you do not see this email in your inbox.

5. In the body of the email, click the link after the heading “To change your BlackBerry ID password, simply visit”
6. The link will open a new page in your web browser, enter your new BlackBerry ID password in both fields and click Submit
7. You have successfully recovered your BlackBerry ID password!

New Member
Posts: 1
Registered: ‎06-14-2013
My Device: Blackberry Torch 9800
My Carrier: Tesco Mobile

Re: How to Reset App World Password

How can I reset my password if I no longer have access to the email account provided? Thanks
Highlighted
New Contributor
Posts: 2
Registered: ‎06-19-2013
My Device: 9320 curve
My Carrier: scientist

Re: How to Reset App World Password

I have a problem two.....how do u delet ur blackberry ID
New Contributor
Posts: 2
Registered: ‎06-19-2013
My Device: 9320 curve
My Carrier: scientist

Re: How to Reset App World Password

How do u delet your black berry ID and creat a new one
New Contributor
Posts: 2
Registered: ‎07-25-2013
My Device: BlackBerry 9300 smartphone
My Carrier: I don't know

Re: How to Reset App World Password

[ Edited ]

I have a simmiler problem; I forgot the answer of reteriving password question

any way to change the password or reset the Blackberry id?

 

I created a new Blackberry id from the site; but my phone didn't accept it; my phone requires the old email and password; when i ener the new blackberry id information ; a message appears "Enter the username associated with this smartphone" ;please help what shall I do??????

New Contributor
Posts: 2
Registered: ‎07-25-2013
My Device: BlackBerry 9300 smartphone
My Carrier: I don't know

Re: How to Reset App World Password

 I have the same problem; I forgot the answer of reteriving password question

any way to change the password or reset the Blackberry id?

 

I created a new Blackberry id from the site; but my phone didn't accept it; my phone requires the old email and password; when i ener the new blackberry id information ; a message appears "Enter the username associated with this smartphone" ;please help what shall I do??????

Hall of Famer III
Posts: 59,107
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: How to Reset App World Password


Randa1977 wrote:

 I have the same problem; I forgot the answer of reteriving password question

any way to change the password or reset the Blackberry id?

 

I created a new Blackberry id from the site; but my phone didn't accept it; my phone requires the old email and password; when i ener the new blackberry id information ; a message appears "Enter the username associated with this smartphone" ;please help what shall I do??????


 

Hi and Welcome to the Community!

    • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................