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Visitor
Posts: 1
Registered: ‎05-28-2013
My Device: 9220&curve
My Carrier: vodafone

Re: How to Reset App World Password

Something important to keep in mind when recovering a BlackBerry ID password is that you will need to use the BlackBerry Browser on your device or a web browser in order to complete the process. This is a result of a security precaution that prevents the password recovery email from being sent to the device. To recover your BlackBerry ID password, use the BlackBerry smartphone browser or a computer to follow these steps:

 

1. Navigate to the BlackBerry ID password recovery page
2. Enter the email address that you used to register your BlackBerry ID and fill out the CAPTCHA characters
3. A confirmation page will appear stating “A request to reset your password has been submitted”
4. Open the mailbox for your email address on the computer or by logging into the mailbox\webmail using the BlackBerry Browser and click on the BlackBerry ID password reset email (it can be identified by the sender: bbidpw-donotreply@blackberry.com)

  • Note: Don’t forget to check your spam/junk folder in the event that you do not see this email in your inbox.

5. In the body of the email, click the link after the heading “To change your BlackBerry ID password, simply visit”
6. The link will open a new page in your web browser, enter your new BlackBerry ID password in both fields and click Submit
7. You have successfully recovered your BlackBerry ID password!

New Member
Posts: 1
Registered: ‎06-14-2013
My Device: Blackberry Torch 9800
My Carrier: Tesco Mobile

Re: How to Reset App World Password

How can I reset my password if I no longer have access to the email account provided? Thanks
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New Contributor
Posts: 2
Registered: ‎06-19-2013
My Device: 9320 curve
My Carrier: scientist

Re: How to Reset App World Password

I have a problem two.....how do u delet ur blackberry ID
New Contributor
Posts: 2
Registered: ‎06-19-2013
My Device: 9320 curve
My Carrier: scientist

Re: How to Reset App World Password

How do u delet your black berry ID and creat a new one
New Contributor
Posts: 2
Registered: ‎07-25-2013
My Device: BlackBerry 9300 smartphone
My Carrier: I don't know

Re: How to Reset App World Password

[ Edited ]

I have a simmiler problem; I forgot the answer of reteriving password question

any way to change the password or reset the Blackberry id?

 

I created a new Blackberry id from the site; but my phone didn't accept it; my phone requires the old email and password; when i ener the new blackberry id information ; a message appears "Enter the username associated with this smartphone" ;please help what shall I do??????

New Contributor
Posts: 2
Registered: ‎07-25-2013
My Device: BlackBerry 9300 smartphone
My Carrier: I don't know

Re: How to Reset App World Password

 I have the same problem; I forgot the answer of reteriving password question

any way to change the password or reset the Blackberry id?

 

I created a new Blackberry id from the site; but my phone didn't accept it; my phone requires the old email and password; when i ener the new blackberry id information ; a message appears "Enter the username associated with this smartphone" ;please help what shall I do??????

Hall of Famer III
Posts: 57,562
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How to Reset App World Password


Randa1977 wrote:

 I have the same problem; I forgot the answer of reteriving password question

any way to change the password or reset the Blackberry id?

 

I created a new Blackberry id from the site; but my phone didn't accept it; my phone requires the old email and password; when i ener the new blackberry id information ; a message appears "Enter the username associated with this smartphone" ;please help what shall I do??????


 

Hi and Welcome to the Community!

    • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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