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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-29-2008
My Device: Not Specified

How to Reset my PIN password for my email

When I was setting up my Sprint Blackberry in the setup wizard I created an account for the phone.  I remember my username, but not my password.  When I try to have my password sent to my blackberry, the website on the phone says that the password was successfully sent to my phone.  I never recieve a message.  The email setup page has no options for changing the password, setting a new one, etc...  Apparently I have to have this password to go anyfurther!!! Should I contact Sprint or is this something that RIM needs to get involved with?


please could someone help me...I paid all this money for an expensive phone with no email!!!


I dont want to have to reset the phone!!  I dont even know if that would work.


Thank you for any help you could give me,

Posts: 18
Registered: ‎12-27-2008
My Device: Verizon Curve 8330/Jabra BT

Re: How to Reset my PIN password for my email

[ Edited ]

Your best bet if this page doesn't help: https://bis.na.blackberry.com/html is to call Sprint.


PS that's why it's allways a good policy to use a password that is easy to remember, or at least write it down and keep it in a safe place.

Message Edited by jkwaggener on 12-29-2008 03:15 AM

John K Waggener