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New Member
Posts: 1
Registered: ‎05-23-2013
My Device: Blackberry Torch 9800
My Carrier: Speakout

How to activate data on speakout plan?

I just purchased a Blackberry Torch 9800, and put in a Speakout SIM card.  Calls and texts work fine, but I can't seem to get any data working.  Before I put in the Speakout card, I briefly had a Virgin Mobile SIM card in it, and the data didn't work there either.  With both plans, I got the same message: "Browsing over the cellular network is not included as part of your current service plan".  However, I've confirmed that data is included. Has anyone ever experienced this before?

Posts: 94,675
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to activate data on speakout plan?


Call Speakout and make sure they have THE BlackBerry data plan on your account.

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New Contributor
Posts: 2
Registered: ‎01-10-2012
My Device: torch 9800
My Carrier: telus

Re: How to activate data on speakout plan?

I have the same problem. I am not sure what is meant by " THE BlackBerry data plan". They have a data plan on the phone number for my BB - but it does not work. Is that what is meant?

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Hall of Famer III
Posts: 57,579
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How to activate data on speakout plan?

Nope. There are Generic data plans, and then there are BB-specific data plans. For BB, you need the BB specific data plan (if your carrier has one, of course...if not, then you need a different carrier to fully utilize everything about your BB).

Occam's Razor nearly always applies when troubleshooting technology issues!

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New Contributor
Posts: 8
Registered: ‎03-28-2014
My Device: Blackberry Q10
My Carrier: Telus

Re: How to activate data on speakout plan?