09-29-2013 05:27 AM
I got an old BB 9900 Bold from my brother. I created a BB username and password from my laptop. But in the phone still my brother BB messenger is active and getting his messages to my phone. I would like to create my own and delete his id. Please advise.
09-29-2013 08:16 AM
To use another BBID on a 9900 device, you must first perform a security wipe on the device:
Changing the BlackBerry ID on the BlackBerry smartphone running BlackBerry 7:
In order to change the BlackBerry ID that has been activated on a BlackBerry smartphone, a security wipe or a reset to factory must be performed.
Performing the security wipe will result in loss of stored data on the BlackBerry smartphone. Prior to performing any security wipe of the BlackBerry smartphone, create a full backup of the BlackBerry smartphone data.
Once the security wipe has been completed, a new BlackBerry ID can be linked to the smartphone on the initial setup.
Article ID: KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code