07-02-2010 03:37 PM
Hi all, I recently got a blackberry curve 8320 from a friend. I got it unlocked and now need help. The e-mail address on it is still my friend's ex girlfriends and i don't know how to change it. I was told to delete it but it doesn't give me the option. Also It says there's no signal received and there is wee triangle shaped icon at the top right hand side with off wrote beside it. Please help as it would be much appreciated
07-02-2010 05:03 PM
See this page:
While it is for configuring an email account, it should work for removing one as well.
Unless -- if she did not close out her BIS account, you could have other problems. See this KB for the proper steps one should take:
07-03-2010 10:35 AM
BIS = Blackberry Internet Service. It is the component of your account with your carrier that activates the proprietary Blackberry services that are over-and-above generic data services. Things like the BB Push Email, AppWorld, and other things require an account, from the carrier, that includes BIS...generic data plans typically don't enable BIS.