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New Member
Posts: 3
Registered: ‎04-06-2012
My Device: Curve 9300
My Carrier: Windmobile

How to deactivate my e-mail & facebook account from lost BB curve

Hi there,

 

I have lost my BB curve 9300 and my e-mail and facebook accounts are linked with it.  I know even a sim card is replaced the other person would still be able to view my accounts.  I spoke my service provider and they said here is nothing they can do, i dont know why.  I dont remember creating a BIS account. It was my private gmail account lined to BB.  I am not very good with technology so dont know lots of stuff.  Help me protect my privacy, please.  Thanks.   

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: How to deactivate my e-mail & facebook account from lost BB curve

First thing is to change your passwords.  Did you use blackberry protect on your phone?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Member
Posts: 3
Registered: ‎04-06-2012
My Device: Curve 9300
My Carrier: Windmobile

Re: How to deactivate my e-mail & facebook account from lost BB curve

Thanks for your reply.  No, I havent used BB protect but I have changed the password of my e-mail facebook account.  Is this going to stop sending e-mails to my stolen BB?

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: How to deactivate my e-mail & facebook account from lost BB curve

It will because bb in question doesn't have your current password. Have you gotten a replacement bb yet?
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Member
Posts: 3
Registered: ‎04-06-2012
My Device: Curve 9300
My Carrier: Windmobile

Re: How to deactivate my e-mail & facebook account from lost BB curve

Hopefully, It will .. my service provider does not intend to give me a replacement ...they do not offer insurance for lost or stolen BBs.  I am using an ordinary phone these days ... Smiley Sad

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: How to deactivate my e-mail & facebook account from lost BB curve

Sorry to hear that! That's all I can think of since the phone in question has been stolen. They probably wiped it. Are you going to purchase another bb from ebay?
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________