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New Member
Posts: 1
Registered: ‎09-02-2011
My Device: 9780 bold
My Carrier: vodafone

How to downgrade to previous version of bbm?

i upgraded to the latest bbm ver 6, the problem is : it does not scroll up easily on group chats.


can some one pls help me downgrade to previous version of bbm ver 5. 


i use bold 3 : 9780.



Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: How to downgrade to previous version of bbm?

Hi and Welcome to the Community!

The only way to fall back to a prior BBM version is via the Desktop Software. You should be sure you have the Desktop Software installed to your PC as well as your installed BB OS package (installed to your PC). Then, tether to the PC and launch the Desktop Software...see if it will allow you to reinstall the original version that came with your OS.

If it will not, then you will have to actually reload your OS onto your BB so as to fall back BBM to the version that came with your OS level.

But, you cannot obtain any of the versions between that original one and the most recent...there just is no way. Also, the issue you are experiencing is sadly "normal"...if you wait a few seconds (perhaps a minute), then it'll stop jumping around and act smoothly (until the next time you open it). We all are hoping that RIM is working on it and will release a fix soon.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Posts: 1
Registered: ‎12-26-2012
My Device: curve 9320
My Carrier: o2

Re: How to downgrade to previous version of bbm?

i upgraded to version 7 and it says associating bbm with your blackberry id and has been saying that for the last 4 hours have tried deleting and reinstalling and restarting nothing is working HELP!!!!!! either tell me how to fix it or tell me how to downgrade

New Contributor
Posts: 3
Registered: ‎01-03-2013
My Device: 9900
My Carrier: student

Re: How to downgrade to previous version of bbm?

Please does anyone have a solution to this problem? Cos am having the same problem too.
I have close 1500 contacts and they are all gone, I can't restore...PLS HELP!!!
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: How to downgrade to previous version of bbm?

I have found the troubleshooting guide published by RIM about lost contacts in BBM7 :


to reinstall BBM 6.2, read ahead:


The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Member
Posts: 1
Registered: ‎11-28-2013
My Device: 9300 curve
My Carrier: cellc

Re: How to downgrade to previous version of bbm?

Hey to get your old bbm back. Open this link http://www.BlackBerry.com/messenger
New Member
Posts: 1
Registered: ‎11-29-2013
My Device: 9360
My Carrier: vodacom

Re: How to downgrade to previous version of bbm?

People have been having lots of complaints with the latest version of BBM 8.0 to downgrade to version 7.0.1 click on the followning link and Downgrade !!! http://www.blackberry.com/bbm-redirects/bbm-download.shtml
New Member
Posts: 1
Registered: ‎12-02-2013
My Device: Curve 9360
My Carrier: EE T-Mobile

Re: How to downgrade to previous version of bbm?



I wish to downgrade from the new BBM to the previous BBM


I've downloaded the BBM files to my PC, but cannot remember how to manually install and unzip the files onto my blackberry.

Could someone please let me know the easiest way to do this, step-by-step?


New Contributor
Posts: 6
Registered: ‎12-15-2012
My Device: Blackberry Curve 9300
My Carrier: Bmobile

Re: How to downgrade to previous version of bbm?

The version I downloaded from this link doesn't allow me to see whether my messages were delivered or read. I have a 9300 that runs OS 6. I never had this issue with bbm7.0. Can you or anyone help me get bbm 7.0 back please?