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New Contributor
Posts: 2
Registered: ‎02-10-2012
My Device: torch 9800
My Carrier: sasktel

How to get purchased movies to play on torch?

Hello,

 

I have purchased several movies and paid for the digitial copies which now reside on computer.  The phone says to redownload or sync but then prompts me that these files are protected digital files again.  I have legally purchased the digital copy and wish to watch them on the phone, why will it not play them?

New Contributor
Posts: 2
Registered: ‎02-10-2012
My Device: torch 9800
My Carrier: sasktel

Re: How to get purchased movies to play on torch?

Me again,

 

It's frustrating, the movie companies even now provide 2 digital copies, one for portable devices that is smaller in size.  It would be perfect for use on the phone and when I try and sync the desktop software won't even transfer the files.  If I use windows explorer it transfers the file but the media player will not play it.

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: How to get purchased movies to play on torch?

what file format is it in?

 




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