11-07-2008 10:23 PM
I have no idea how to do this. I entered all the information for a new account, but I get a message saying I already have an account. AT&T says they know nothing about BIS, and that the email signature is not changeable.
Can someone help me? How do i log into the Blackberry Internet Service?
Solved! Go to Solution.
11-07-2008 10:59 PM
Hi and welcome to the forums...
Here is the At&t BIS site. Link here...
It sounds like you already have an account.
If you purchased the phone used, contact the seller and see if there was an account created. If this account exists, you should see an ibox icon specific to the At&t account on your Blackberry Handheld desktop.
The other options you can try is to use the "Forgot Password" feature on the above website and the "Require Assistance" link also.
Let us know how your doing...
11-08-2008 04:39 AM
11-08-2008 05:36 AM
When you setup your email on the BB it asked for a username and password, that is what the BIS site is looking for.
Do you remember it?
11-08-2008 05:50 AM
11-08-2008 05:56 AM
The email setup wizard will ask for a username and password to setup any email account. You had to have had one.
If you don't remember you will have to call AT&T with your PIN and work it out.
11-08-2008 06:03 AM