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Visitor
Posts: 1
Registered: ‎10-01-2013
My Device: Curve
My Carrier: 919999174757

How to recover password

Hello,

 

I am using Curve 9300, I forgot my blackberryId  password and could not recover it as I do not remember security password as well. Please advice how may I reciver my blackberry id password.

 

 

Thanks

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: How to recover password

http://docs.blackberry.com/en/smartphone_users/deliverables/27236/amc1343243247856.jsp


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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: How to recover password


vijaygupta wrote:

I am using Curve 9300, I forgot my blackberryId  password and could not recover it as I do not remember security password as well. Please advice how may I reciver my blackberry id password.

 


Hi vijaygupta

 

Welcome to BlackBerry Support Forums

 

You have to remember either your BBID password or the security question , otherwise you are struck !

You can try calling your Carrier to know  if they can help you in resetting your BlackBerry ID password Or login to your email account that you used for BlackBerry ID , search your Inbox and find the original email which was send for BlackBerry ID confirmation , you can delete your BlackBerry ID from there which will allow you to use the same email or username for your BlackBerry ID .

If all above fails then as last option you have to Create a new BlackBerry ID and start all over again, for help refer to this Knowledge Base Article :

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

 

Please note, while doing so you'll loose access to any of your paid apps if you bought it from BlackBerry world .

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