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New Member
Posts: 3
Registered: ‎04-04-2012
My Device: Bold 9700
My Carrier: AT&T

How to reset password for Blackberry?

Hi,

 

I am at my last attemp to enter my password for backberry bold 9700 and if I enter incorrect password all data will be erased.

 

The problem started with my phone was about to die and with low battery the radio went off. When I charged and triedn entering my password. It wont accept and unfornutately the radio/signal is also off.

 

Please provide help on this!!

 

Thanks,

Dhiraj

Posts: 95,520
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to reset password for Blackberry?

Since the BlackBerry is now showing your actual password you are typing, are you entering the password EXACTLY as you did in the past?

 

Often users who have multiple numerals in their password will only press the ALT key for the first numeral and not those following, so for instance, if your password were "1234", you might have been pressing "Alt 1234" on the device, which makes the actual password to be "1ers".

Does that make sense? Does it sound familar to your usage?

So check the way you enter your password on the device... do you think you are entering multiple numbers but actually are not?

 

Bottom line, what is your password, or what you thing it is?

Are you entering this password ON your BlackBerry or via the PC keyboard?



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New Member
Posts: 3
Registered: ‎04-04-2012
My Device: Bold 9700
My Carrier: AT&T

Re: How to reset password for Blackberry?

I am entering using my blackberry. The problem most likely is when I reset my password I entered something which probably is not correct. And now I dont remember what the password is? I am able to see what I am entering as the last few tries it gives you an option to see what you are typing.

 

Posts: 95,520
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to reset password for Blackberry?


gdhiraj wrote:

 when I reset my password I entered something which probably is not correct. And now I dont remember what the password is?


Oh.

 

That is a tough one to overcome. There's no password reset, without knowing the correct password.

Do you have a backup of the device made the PC, or do you have BlackBerry Protect installed on the device?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 3
Registered: ‎04-04-2012
My Device: Bold 9700
My Carrier: AT&T

Re: How to reset password for Blackberry?

no I dont have any backup or protect installed. :-(

Posts: 95,520
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to reset password for Blackberry?

[ Edited ]

Then you have on option, to remember the password.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎04-04-2012
My Device: BB 9700 9780 9900 P9981 Porsche
My Carrier: Qtel

Re: How to reset password for Blackberry?

IS your is BB activation is Enterprise edtion or personal.you can reset password from server of your device. or register with blackberry id might be help!

New Member
Posts: 7
Registered: ‎04-05-2012
My Device: blackberry bold 9700
My Carrier: vodafone

Re: How to reset password for Blackberry?

I have the exact same problem with mine right now , I have my sisters old blackberry and it has locked its self completely and I have one try left D: 

Posts: 95,520
Likes: 24,548
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to reset password for Blackberry?


jessicalivesey wrote:

I have the exact same problem with mine right now , I have my sisters old blackberry and it has locked its self completely and I have one try left D: 


Can you ask your sister what the exact password is.. and how SHE entered the password if it has numbers in the password? Scroll and review my first post in this thread for tips.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 7
Registered: ‎04-05-2012
My Device: blackberry bold 9700
My Carrier: vodafone

Re: How to reset password for Blackberry?

I have done but she just tells me the exact same an I know I am typing it right :/ can I just ask , what exactly does it mean "all data will be erased" will it just remove all my numbers and stuff or will I get locked out of the phone? :/