07-30-2013 10:15 AM
So, how can I sreset my password on Blackberry bold 9900 when I have forgotten both password and security answer? I am directed to Blackberry web page and then left hanging and always end up locking BB Apps!
07-30-2013 10:43 AM - edited 07-30-2013 10:43 AM
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code