Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎09-22-2008
My Device: Not Specified

How to restore Password Keeper?

Hi all,  My company changed email servers and they had us secure wipe our devices and start new.  I backed up my BB but when I restore it the Password Keeper doesn't restore.  Any ideas on how to get back my Password Keeper?

 

Super Contributor
Posts: 338
Registered: ‎11-02-2008
My Device: Z10
My Carrier: Verizon

Re: How to restore Password Keeper?

With your device hooked up to your computer, open up Desktop Manager and click open Applications. From the list you can check the boxes of the apps you want on your device; in your case the Password Keeper. Then click install at the bottom of the page.
~diffused
Z10, OS Version 10.2.1.3253
Verizon
New Contributor
Posts: 4
Registered: ‎09-22-2008
My Device: Not Specified

Re: How to restore Password Keeper?

That will place the Application on the device (it is already there).  I need to have it restore the contents from my backed up data.  Any ideas?

 

Highlighted
Super Contributor
Posts: 338
Registered: ‎11-02-2008
My Device: Z10
My Carrier: Verizon

Re: How to restore Password Keeper?

Your statement said you needed to restore your passowd keeper so that's why I told you to take that route. If it's the contents you need and did not get them back from your backup, I would suggest another backup previous to the one that did not reload the passwords.
~diffused
Z10, OS Version 10.2.1.3253
Verizon