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New Contributor
Posts: 9
Registered: ‎05-05-2010
My Device: Bold 9700
My Carrier: Bell
Accepted Solution

How to restore a Q10 backup to a Bold 9900

Sorry, didn't like the Q10.   Had it for 2 months and gave up.  How do I transfer all my contact info. from the Q10 to the bold 9900?  Both phones work on different desktop managers.  I have a PC and have both Link and the blackberry desktop manager software.

Trusted Contributor
Posts: 124
Registered: ‎08-09-2009
My Device: Priv, Passport, Z30

Re: How to restore a Q10 backup to a Bold 9900

I'm almost sure that you can't go backwards with Link/Desktop Manager, so it's a matter of trying work-arounds. 

 

Is your contact list by any chance in 365, Outlook.Com or gmail or is it in the local contact list?

Do you have Microsoft Outlook on your computer? 

Twitter: @sheldonbk
New Contributor
Posts: 9
Registered: ‎05-05-2010
My Device: Bold 9700
My Carrier: Bell

Re: How to restore a Q10 backup to a Bold 9900

My contact list was typed into the phone and built over the years.  It is not in 365 or outlook.com.  I do have Microsoft Outlook on my computer.

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to restore a Q10 backup to a Bold 9900

Sheldon is correct, you can't restore a Q10 backup to a 9900..

 

However, if you are only looking for your contacts, installed the third party app Intouch Contacts from AppWorld on to both devices. Backup your contacts to InTouch on your Q10, then restore that file to your 9900 by logging in to the same account in InTouch

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New Contributor
Posts: 9
Registered: ‎05-05-2010
My Device: Bold 9700
My Carrier: Bell

Re: How to restore a Q10 backup to a Bold 9900

Excellent JSanders.  This worked perfectly and easily, thanks.

 

I used to have music and pictures on my old Bold 9900 but it was stolen.  Was never able to recuperate those when I bought the Q10.   All I had was the contacts that I needed restaured so thanks.

 

 

Highlighted
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to restore a Q10 backup to a Bold 9900

Excellent, good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎05-25-2014
My Device: blackberry Z10
My Carrier: cosmote-romania

Re: How to restore a Q10 backup to a Bold 9900

i`ve tried with intouch contacts, it`s working on my Z10 but not recognized on 9900

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to restore a Q10 backup to a Bold 9900

gabriel_petrea, with such limited information from your post, I can't help you. I'd like to.

What is recognized? The restore or the actual app?
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎05-25-2014
My Device: blackberry Z10
My Carrier: cosmote-romania

Re: How to restore a Q10 backup to a Bold 9900

The app. When i tried to connect using wifi says no connection, but the rest it's working...browser and the rest....
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to restore a Q10 backup to a Bold 9900

Reboot your 9900 & try again.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code