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MCG
New Contributor
Posts: 4
Registered: ‎02-02-2009
My Device: Not Specified

How to restore text message program on Blackberry Storm

So I somehow deleted my text messaging on my Storm.  I can send them via the "message icon" however I cannot receive them.  IfI try to access my SMS inbox through the message icon it says: exception: java.lang.NullpointerException.  I have tried resetting the icon arrangement with no luck.  If anyone has any suggestions I would appreciate it, thanks!

Forums Advisor III
Posts: 1,102
Registered: ‎12-03-2008
My Device: STORM 9530 on VERIZON 552 kbps

Re: How to restore text message program on Blackberry Storm


MCG wrote:

So I somehow deleted my text messaging on my Storm.  I can send them via the "message icon" however I cannot receive them.  IfI try to access my SMS inbox through the message icon it says: exception: java.lang.NullpointerException.  I have tried resetting the icon arrangement with no luck.  If anyone has any suggestions I would appreciate it, thanks!


i would open bbdm (blackberry desktop manager), connect storm to computer via usb, and do a restore.

If I or another member have helped, be sure to click the KUDOS!!!

If your issue has been solved, please resolve this thread by marking the post which solved it for you!

 

4.7.0.122,SLACKER, FaceDial,Poynt, Myspace, Weather Midlet, You Tube, Tiltris, logMaid, Youmail

 

http://www.rimblackberrystorm.webs.com

MCG
New Contributor
Posts: 4
Registered: ‎02-02-2009
My Device: Not Specified

Re: How to restore text message program on Blackberry Storm

Ok Thanks, silly question though how do I get the blackberry desktop manager, I am very new at this
Forums Advisor III
Posts: 1,102
Registered: ‎12-03-2008
My Device: STORM 9530 on VERIZON 552 kbps

Re: How to restore text message program on Blackberry Storm

if you have vzw, it should have come with a cd, if not you can get it here

If I or another member have helped, be sure to click the KUDOS!!!

If your issue has been solved, please resolve this thread by marking the post which solved it for you!

 

4.7.0.122,SLACKER, FaceDial,Poynt, Myspace, Weather Midlet, You Tube, Tiltris, logMaid, Youmail

 

http://www.rimblackberrystorm.webs.com

Contributor
Posts: 11
Registered: ‎02-02-2009
My Device: Not Specified

Re: How to restore text message program on Blackberry Storm

MSG  this BDM work for you resolve the problem i have the same one  but I updated to OS .99 this is perfect but i have the same problem
Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to restore text message program on Blackberry Storm

I don't think resetting the icon arrangement will do it, nor am I sure what you might restore from Desktop Manager.

 

Perhaps a OS reload or upgrade will help.

 

Have you tried simply removing the battery and rebooting the BlackBerry to see if the error remains?

 

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Contributor
Posts: 11
Registered: ‎02-02-2009
My Device: Not Specified

Re: How to restore text message program on Blackberry Storm

MCG
New Contributor
Posts: 4
Registered: ‎02-02-2009
My Device: Not Specified

Re: How to restore text message program on Blackberry Storm

I now have the blackberry desktop manager, what would I do from here to do a system restore thing?  Thanks!

Forums Advisor III
Posts: 1,102
Registered: ‎12-03-2008
My Device: STORM 9530 on VERIZON 552 kbps

Re: How to restore text message program on Blackberry Storm

click the back up/ restore button, then click restore.  i'd try a battery pull first and see it that fixes it though.

If I or another member have helped, be sure to click the KUDOS!!!

If your issue has been solved, please resolve this thread by marking the post which solved it for you!

 

4.7.0.122,SLACKER, FaceDial,Poynt, Myspace, Weather Midlet, You Tube, Tiltris, logMaid, Youmail

 

http://www.rimblackberrystorm.webs.com

MCG
New Contributor
Posts: 4
Registered: ‎02-02-2009
My Device: Not Specified

Re: How to restore text message program on Blackberry Storm

Sorry to keep bugging you, when I click on restore it tells asks me what files I want to restore, I do not want to do this incorrectly, thank you!