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New Member
Posts: 1
Registered: ‎11-02-2012
My Device: BB Bold
My Carrier: Fido

How to retrieve calls in voice mail

Just bought a BB - I have tried 3 times now to retreive calls in my mail box - each time they ask me my password + reask to accept my name & message - then line goes numb with a buzz sound every second? help...

Hall of Famer III
Posts: 57,579
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How to retrieve calls in voice mail

Hi and Welcome to the Community...and apologies for the delayed reply!

Voice mail is a service 100% in control of your mobile service provider...the BB is technically not involved (but for saving the VM access number, password, etc. as you so desire). You should therefore contact your mobile service provider for support on this matter.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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