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New Contributor
Posts: 3
Registered: ‎01-11-2013
My Device: Curve
My Carrier: Orange

How to select blackberry to leave copy of email on server

How to select blackberry to leave copy of  email on server?  All emails are coming onto blacberry and not onto the computer as they should.  How do I select to do this?

Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to select blackberry to leave copy of email on server

The BlackBerry does not have a setting for this, the RIM servers which push your messages to the BlackBerry do not remove or delete messages off the server, unless -- when you delete a messages ON the BlackBerry you have also set to delete on server. Check your Messages > Options > Email Reconciliation settings.

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New Contributor
Posts: 3
Registered: ‎01-11-2013
My Device: Curve
My Carrier: Orange

Re: How to select blackberry to leave copy of email on server

If this is the case - why are messages being received on phone not automatically updating on the computer?  Not seeing the same messages?

Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to select blackberry to leave copy of email on server

Don't know, are you deleting some from the BlackBerry and the server, before they have a chance to download to Outlook?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
New Contributor
Posts: 3
Registered: ‎01-11-2013
My Device: Curve
My Carrier: Orange

Re: How to select blackberry to leave copy of email on server

no not deleting anything from blackberry, just not appearing in outlook.