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New Member
Posts: 1
Registered: ‎11-24-2012
My Device: blackberry curve 9360
My Carrier: vodafone

How to set up email account for 9360

Hello,

I have problem on setting up my email account.. I have a hotmail account but I can't access it through my blackberry.At first I tried to set it up via set up-email account etc but I couldn't. Then I opened my browser, clicked on communication and then integrate hotmail but the stage doesn't''t open at all.It appears the message unknown error, please try again. Can anyone help me???

Hall of Famer III
Posts: 57,573
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: How to set up email account for 9360

Hi and Welcome to the Community!

It's a pity that all we have to go on is "but I couldn't"...error messages and step by step of what you try and what happens can be much more helpful in diagnosis. But, from what you describe, it sounds like you don't have an adequate BB-level data plan from your mobile service provider...so I recommend you ring them up (vodafone, according to your profile entry here) to sort this out.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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