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BlackBerry® OS Smartphones

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Contributor
Posts: 32
Registered: ‎11-30-2008
My Device: Not Specified

How to stop storing messages from my device to my PC

I am trying to stop my device from storing sent messages on my PC and my PC from storing sent messages on my device.  I have tried to follow the directions in the help section on my device. When I get to email settings, it doesnt show "save copy in set folder" for me to uncheck.  When I try to cancel the messages being sent from my PC to the device, I see the Folder redirection option, but there is no box to uncheck and I cant highlight the option? I have V 4.3  Am I missing something?
New Member
Posts: 1
Registered: ‎01-14-2009
My Device: Not Specified

Re: How to stop storing messages from my device to my PC

I am having the same issue (I think)...I want to stop getting a copy of every email I send in Gmail (either from my phone or on my comp).  I looked at the user guide, and those are the same directions I see.  But I don't see a "sent folder", or how else to stop this.  Would appreciate any help on the matter.
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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: How to stop storing messages from my device to my PC

it is explained n the following article from the public knowledge base :

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10332
Duplicate sent email message arrives on BlackBerry smartphone when sent using Gmail



The search box on top-right of this page is your true friend, and the public Knowledge Base too: