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New Member
Posts: 1
Registered: ‎03-01-2013
My Device: blackberry curve 8520
My Carrier: fido

How to sync BB Desktop Manager 5.0 w Gmail? Phone is dead

Heya,
First off thanks for your time and effort.
My BB Curve went to the great cellphone store in the sky a couple of weeks ago. Luckily I backed my phone contacts up with BB desktop manager 5.0. However, I'm trying to sync these contacts to gmail, and no dice. Nada, Nothing, Zip.

Logging into BB dm, it tells me to connect my device for every single category (applications, organizer, files). This is quite impossible as my device is dead.

So am I hooped? Or is there a magical way around this?
thanks,

anna

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Hall of Famer III
Posts: 58,134
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: How to sync BB Desktop Manager 5.0 w Gmail? Phone is dead

Hi and Welcome to the Community!

The backup file is intended for only one purpose -- to be used as the source of data for a restore to a BB. Natively, there is no other purpose, and the file is of a proprietary format (e.g., not human-readable).

But, there are 3rd party PC apps out there that can parse and present the file to you in human-readable format. A few seconds on Google (search for "BBB Reader" or "IPD Reader", depending on which backup file format you have) and I'm sure you'll find good candidates for your purpose, and they should be free.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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