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New Contributor
Posts: 4
Registered: ‎02-13-2014
My Device: Blackberry Curve 8900
My Carrier: Orange

How to unsubscribe to email on my 8900

Good evening  :-)

 

It costs me £5 a month to have emails sent to my phone - please can someone help me with how I do this.

 

TIA

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: How to unsubscribe to email on my 8900

If you're receiving emails on your phone, then you must have added the email account. In order to not receive further emails, simply delete the account in question. 

To do this, click Setup on your homescreen then click Email Accounts. From there, you should be able to highlight the account in question and delete it.

 

 

I hope that helps you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 4
Registered: ‎02-13-2014
My Device: Blackberry Curve 8900
My Carrier: Orange

Re: How to unsubscribe to email on my 8900

Many thanks.

 

I have tried this but the phone will not connect to my email settings.

It says - if you want to access your email settings ..........., log in

My user name is there and my password but when I try to log in it tells me the information is incorrect - when I hit 'forgot password' I just got a message through telling me my password is:-                                                 - there was nothing there!

 

It is driving me scatty!

Highlighted
New Contributor
Posts: 4
Registered: ‎02-13-2014
My Device: Blackberry Curve 8900
My Carrier: Orange

Re: How to unsubscribe to email on my 8900

I have been trying again today but still having the same problem.

Hoping to cancel these emails before I get charged again - can I do it through my laptop?

 

TIA

Hall of Famer III
Posts: 59,102
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: How to unsubscribe to email on my 8900

Actually, I recommend that you contact Orange. I suspect that the fee you see is related not just to email, but to all of your BIS-related BB proprietary services (BBM, email, etc.). Hence, even if you remove the integrated email account, I suspect that you will continue to get charged for the service. You need to talk to Orange and decide what data plan from them you need in order to have only the services you desire...they control that, so talk to them.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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