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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎03-04-2012
My Device: 9360
My Carrier: Koodo

How to upgrade 9360 to OS 7.1?



I got my 9360 from Koodo, and I want to upgrade it to OS 7.1


I searched some articles on internet and followed the instruction. However, I couldn't successfully upgrade the system. I unlocked my phone, and downloaded the bell 7.1 from RIM official website, then I installed it on my PC. I also deleted vendor.html. But after I ran loader.exe, I kept getting the message "The BlackBerry Desktop Software does not have BlackBerry Devices Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator."

I am not sure if koodo phone does not support bell OS. However, some people tole me that the provider does not matter. And I did unlock my phone.

Please help me out Smiley Happy Thanks in advance