Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-07-2009
My Device: Not Specified

Huge problem!

The phone won't turn on without being plugged in to the charger, when it turns on it goes to a little screen that has a battery with a red line through it. I'm just wondering what that means.
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Huge problem!

Your battery doesn't have enough power to turn your device on. Keep it charging for a longer time. If the device doesn't work with existing battery consider changing it.

If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit