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BlackBerry® OS Smartphones

New Member
Posts: 4
Registered: ‎04-06-2012
My Device: blackberry curve 8520
My Carrier: giff gaff

I Baught this off app world and its SHOCKING the service i get..

I baught doodle jump off app world for £1 and it charged me and didnt give me the app, i tried ringing the helpline and it just keeped putting me on hold and costed me 25p for the call in which it shouldn't have because i shouldnt be having this problem. Any idea how to get the app i've already paid for back? I've got the receipt on my phone/email.

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: I Baught this off app world and its SHOCKING the service i get..

Hello sophied10


Welcome to the forums and sorry to hear about your issue. 


You are going to want to contact the application vendor for support. Have a look at the below article which will show you how to contact them. 




How to contact support for third-party applications purchased using BlackBerry App World on a BlackB...


Hope this helps. Have a good day. 



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