06-09-2012 04:44 PM
I can't remember my Blackberry ID password, so I tried Forgot password and I can't remember the password recovery question, any idea how I can find out what my ID password is ?
I know I sound thick but any help would be great.
06-09-2012 05:37 PM
As with all secure systems, there is no way to find out what your password is...the human component of the security design requires this methodology. But, RIM has created something for someone in exactly your situation:
There is a method there that does not require the security question. However, it does require that the email address you registered to your BB ID be accessible from OTHER than the BB.
06-09-2012 06:47 PM
I can't tell you how to access your email account, because I've no idea what it is. As I said, it simply must be one that can be accessed from OTHER than your BB. For instance, if your email is GMail, then you access it via their web interface. Likewise with other email systems.
The problem comes here if you registered your BB ID using an email address that can only be accessed via the BB (e.g., an @carrier, @BB, etc. type of email)...if that's the case, then you have a much greater challenge: