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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-20-2013
My Device: 9800
My Carrier: MTN

I Cant See my application world Logo

Pls am using Touch 9800 for 2wks now cant see the logo to update or upgrage my softwares. I tried to dowload a new one but i was asked if i want to replace the version (same version) and i say yes and after the download I cant still know where the application is since it is not on my downloads or home screen. i have search it everywhere using search but cant get it.


Again how do i download whatsapp when i get to the site this is the info displayed and i dont know what to do:


WhatsApp for BlackBerry is available for download from this location. However, no valid BlackBerry browser has been detected. Please use your BlackBerry Browser when visiting this website.

Set your "Browser Identification" to "BlackBerry" under Browser > Options > Browser Configuration > Browser: Internet Browser, save the settings and "Refresh" this page.

NOTE: you can also download WhatsApp Messenger from BlackBerry AppWorld


please help



Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: I Cant See my application world Logo



Check the below KB article -


  • KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World to

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