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Super Contributor
Posts: 414
Registered: ‎11-19-2010
My Device: BlackBerry 9810, 9860, 9900, 9800, 9780 and 4xBB other models
My Carrier: BESx2/BISx3

Re: I NEED HELP TO TRANSFER CONTACTS FROM BOLD 9700 TO MY TORCH

[ Edited ]

Which version of DM you use?

 

Just now I try it and on both version DM5 and DM6 all is work without any problem!

 

Are you see and accept on both devices Restore SB Device Enable ?

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Contributor
Posts: 21
Registered: ‎07-10-2009
My Device: Not Specified

Re: I NEED HELP TO TRANSFER CONTACTS FROM BOLD 9700 TO MY TORCH

I have DM 6........ on the old device 9700 I had OS 6.0 and now on Torch 9800 I also have 0S 6 so I do not know what the issue is......... i have done this basic transfer of data with all other models but from 9700 to my torch is the first time im having this problem. I do not know why the ADDRESS BOOK ALL is dimmed and I cant select it...............

 

This is really bugging me now!

Contributor
Posts: 21
Registered: ‎07-10-2009
My Device: Not Specified

Re: I NEED HELP TO TRANSFER CONTACTS FROM BOLD 9700 TO MY TORCH

sorry forgot to add yes I pressed ok to Restore SB Device Enable..............

Super Contributor
Posts: 414
Registered: ‎11-19-2010
My Device: BlackBerry 9810, 9860, 9900, 9800, 9780 and 4xBB other models
My Carrier: BESx2/BISx3

Re: I NEED HELP TO TRANSFER CONTACTS FROM BOLD 9700 TO MY TORCH

Which Data plan you have BIS or BES - have wireles sync is on for contact?

 

try to go phoe book ->options- and switch off wireless sync

 

 

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If your query is resolved then please click on “Accept as Solution”.

Super Contributor
Posts: 414
Registered: ‎11-19-2010
My Device: BlackBerry 9810, 9860, 9900, 9800, 9780 and 4xBB other models
My Carrier: BESx2/BISx3

Re: I NEED HELP TO TRANSFER CONTACTS FROM BOLD 9700 TO MY TORCH

You cannot read from 9700

Or restore to 9800?

_________________________________________________________________________________________

Be sure to click Likes! for those who have helped you.


If your query is resolved then please click on “Accept as Solution”.

Contributor
Posts: 21
Registered: ‎07-10-2009
My Device: Not Specified

Re: I NEED HELP TO TRANSFER CONTACTS FROM BOLD 9700 TO MY TORCH

I can read from 9700 but can transfer the data to the torch 9800!

Contributor
Posts: 21
Registered: ‎07-10-2009
My Device: Not Specified

Re: I NEED HELP TO TRANSFER CONTACTS FROM BOLD 9700 TO MY TORCH

Such a simple solution yet it worked! I turned off wireless sync so now i can restore the data and everything is perfect! Thanks so much. Take care

New Member
Posts: 2
Registered: ‎11-02-2011
My Device: TORCH 9850
My Carrier: VERIZON

Re: I NEED HELP TO TRANSFER CONTACTS FROM BOLD 9700 TO MY TORCH

"Such a simple solution yet it worked! I turned off wireless sync so now i can restore the data and everything is perfect! Thanks so much. Take care "

 

 

^^^^ agreed! worked like a charm. after fighting with this thing all night long this finally worked. i was about to throw my phone against the wall!