05-15-2012 12:47 AM
i am in need of desperate help! My blackberry contacts on my curve (only a year old device) won't let me add or edit contacts. My App World has also disappeared and is not fixable via reboot. I went to my provider and they suggested factory resetting my phone via computer. However after I finish typing in the correct prompts, a window pops up indicating i need blackberry device manager. WHERE do i find this? I downlaoded the PC desktop software, which it stated somewhere online something about needing that before the device software??? I dont know i am in the dark and just want me phone to work properly again! Can i get a link to the device manager or better yet steps for this?! HELP!!!!
Solved! Go to Solution.
05-15-2012 02:01 AM
Welcome to the Community
This has been an ongoing issue for Blackberry phones OS5 and below. Please check the link below: