Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 3
Registered: ‎06-11-2014
My Device: bold 2
My Carrier: MTN
Accepted Solution

I NEED URGENT HELP****

MY 2 BLACKBERRY'S ARE HAVING THE SAME PIN, AND I NEEDED TO CHANCE THE OLD BB PHONE PIN TO A NEW ONE....HOW DO I GO ABOUT?

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: I NEED URGENT HELP****

Two devices cannot share the same PIN. Each device is assigned its own unique PIN before leaving the factory. If you have two devices with the same PIN, one of them is a counterfeit device.

 

 

Cheers.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 3
Registered: ‎06-11-2014
My Device: bold 2
My Carrier: MTN

Re: I NEED URGENT HELP****

THE POINT IS THAT WE CHANGED THE PANEL OF THE OLD BB WHEN ITS FAULTY, AND WHEN ITS FIXED. WE DISCOVERED MY BROTHER THAT GAVE ME IS STILL USING THE SAME EMAIL, SO I MISTAKENLY USED IT HOPING ITS GOING TO BRING BACK MY LOST CONTACT FROM MY OLD BB BUT IT BROUGHT MY BROTHERS BB CONTACTS BECAUSE HE USES THE SAME EMAIL ON BOTH PHONES...NOW THE OLD BB BEARS THE SAME PIN WITH MY BROTHER BB AND I NEEDED TO HAVE MY NEW PIN.....HOW DO I GO ABOUT PLS

Highlighted
Hall of Famer III
Posts: 57,585
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I NEED URGENT HELP****

FYI -- Duplicate:

http://supportforums.blackberry.com/t5/General-BlackBerry-Functions-and/URGENT-REPLY-PLS/m-p/2905140...


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................