06-18-2013 05:18 AM
i have a blackberry curve 9300, OS5. I got it secondhand. It worked really great, but the problem started when I've done that thing within the host routing table. Though my wifi is connected, I can't use the internet. whenever I tried the BB browser and any other application (e.g. facebook, opera mini, etc.) i get a message that says 'i am not in an area that supports blah blah...' or 'unable to connect to internet please try again later'. I checked the browser under browser config and it is set to my local network provider. i changed it to hotspot browser, saved it. But whenever I go back it also goes back to my local network provider. i have tried almost EVERY troubleshooting I've read on this forums and in other forums but still no luck. The problem worsened when I did a security wipe on the emails, contacts, etc.
-APN settings are disabled
-default browser set to hotspot browser
-data services are on
Everyone said that it has nothing to do with that activation enterprise so I did not configured it after wiping.
I also tried doing a hard reboot (pulling the battery out and waiting for 5 minutes before turning it on) but it will only fix the problem for sometime and it will go back again.
Calling my network provider would just suggest to get a plan when in fact, I was able to use the device's wifi well before without any plan.
I don't want to upgrade my BB to OS6 coz it easily drains the battery of device and I cannot afford doing that because I go out a lot.
I also tried changing my sim card and network provider but wasn't successful.
I also tried deleting the name of my local network provider in the service book under options.
What do you think could be the problem? Any suggestions? I really, really, REALLY, need help.
PLEASE ! THANK YOU VERY MUCH IN ADVANCE!
06-21-2013 01:33 PM
Welcome to the support community!
A supported data plan from your mobile network provider may actually be required to use the Facebook for BlackBerry smartphones application as well as the browser. I would recommend verifying with them which services they support over a Wi-Fi connection without a data plan.
Let me know if you have any other questions.
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Click Solution? for posts that have solved your issue(s)!
11-24-2013 04:31 AM
Hi. want to check if you were able to resolve your issue?i am having same now,been having lots of problem connecting to wifi ever since my battery got drained.
hope you could share.
11-25-2013 06:07 PM
11-25-2013 11:51 PM
so disappointed with switching to blackberry, am now contemplating on going back to samsung...thanks anyways, do keep me posted if you get any update on how to resolve this