02-03-2011 11:32 AM
i got my blackberry yesterday, it is blackberry 5820, i am on t-mobile and i spoke to there customer support and i have 6months free bbm and internet however my freind tried to set my bbm up today for me and it worked, she restarted it, went to re-install so it would work and it simply keeps saying-
blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again
btw my friend did try while i was at school i dnt know if this would matter, however i have not tried to finish the steps at home and it isnt working.
PLEASE HELP! thanks
02-03-2011 12:20 PM
Hi and Welcome to the Forums!
BBM requires a data contract. AppWorld requires a data contract. The level of your data contract could well be that it allows one but not the other. You need to contact your carrier for the specific services you should expect to receive via your BB.
You can separately (bypassing AppWorld) install BBM by, from your PC/Browser, going to this link and using it to send an install link to your BB:
02-03-2011 01:03 PM
You are most welcome...enjoy!