05-10-2011 08:12 PM
I accidentally deleted my BlackBerry ID. When I try to set up a new account with my old username, it says it's already taken. How do I get back my old (deleted) username? Or how long do I have to wait until it becomes available again?
05-10-2011 11:49 PM
05-11-2011 09:07 AM
Thanks for the quick response.
As a matter of fact, I did use the link from my welcome mail, however, I can neither sign in (in case it hasn't been deleted for some reason), nor create a new ID with the old username. The error message is: "This screen name is unavailable. Please select a new screen name."
On the other hand, I cannot have my password reset or sent to me through Password Recovery either. When I try with my email as the username, the error message is: "The value you have entered is invalid. Please try again." When I try with my screen name, it says: "Username is an invalid email format. Please provide a valid email address to continue."
I'm a little irritated concerning the difference between the Screen Name and the Username anyway. I remember my what my Screen Name was, but I think that my Username actually was my email. Is there something wrong about that?
So it seems my email or screen name has neither been fully deleted, nor is it available. Is it in some kind of Nirvana?
Thanks again for your support.
05-13-2011 01:22 PM
05-24-2011 06:21 PM
05-25-2011 05:58 PM
Well, as a matter of fact, I've tried that already, but it didn't work. My old screen name is gone, however, I'm sure it isn't really, of course. I doubt that my provider is feeling responsible and going to take care of that.
05-26-2011 10:23 AM
05-30-2011 10:34 AM
Another screen name wouldn't be a problem. An example -- I can't have back my old one "xyz," but I could easily have "xyz1." You see, that's not the problem here. I simply want my old screen name back that somehow got lost somewhere in between. I'm positive it hasn't been taken by another user. And, of course, I could register with a new email as well, however, that doesn't change the fact that I cannot pick the desired screen name. Again, the email isn't the issue here.
05-30-2011 10:36 AM - edited 05-30-2011 10:39 AM
11-20-2013 06:17 AM
i have the same problem anyone can help me. i forgot my blackberry id and the answer to the security ro reset my pasword. i chek my email and i accidentally click the delete this account beacause of my internet connection. i create another account it says you need to log on your original blackberry id.