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New Member
Posts: 1
Registered: ‎09-13-2009
My Device: Not Specified

I am trying to get Blackberry Messenger on my phone. I ...

I am trying to get Blackberry Messenger on my phone. I have the Curve 8310 with AT&T and it keeps telling me that my Software does not support it?! I know many people with the same phone that have it. Please help!
Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: I am trying to get Blackberry Messenger on my phone. I ...

Hi there!

You might need to update the device OS on your BB...go to:

and see if your carrier has an update for you.

 

Alternatively, you can use the web-based update tool:

 

Or you can use your installed Desktop  Manager program to search for updates and/or add/remove components.

 

 

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

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