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New Member
Posts: 1
Registered: ‎05-23-2013
My Device: BB Torch 9800
My Carrier: MTN South Africa

I am unable to re-install previously uninstalled themes

I too have problems re-installing apps. PLEASE HELP!?

 

I have changed BB devices for a few months (from 9800 to 9860 to 9900) but decided that I preferred my original device (BB9800) and when I tried to re-install some of the old themes that I have bought previously, I found that it would not install.

 

I get a "verify BB ID" prompt, but no matter how many times I enter my ID, the device return to the screen featuring the theme under my uninstalled apps at "my world" without anything downloading. If I should click on "re-install", the whole process repeats itself...and around and around I go.

 

I have e-mailed the developer of the themes (Elicite) but have not yet received any replies.

 

What can I do to get those expensive themes installed in the device again?

 

Thanks.

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: I am unable to re-install previously uninstalled themes

do you use the same BlackBerry ID as the day you bought those themes?



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