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Posts: 1
Registered: ‎08-11-2009
My Device: Not Specified

I bought the myfantasyteams app, but my phone froze whil...

[ Edited ]
I bought the myfantasyteams app, but my phone froze while downloading and I had to manually restart it. When I restarted it, the app was not in the myworld section to continue downloading. how do I redownload this app? My order number is (Removed personal information). Thanks.
Message Edited by FozzyBear on 08-12-2009 01:11 PM
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Hall of Famer III
Posts: 57,207
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I bought the myfantasyteams app, but my phone froze whil...

[ Edited ]

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


In addition...RIM has released AppWorld version 1.1.0.15...it is highly recommended to be on that version.

Otherwise, your inquiry will need to be sent as follows. Go to this URL:


and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

 

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

 

 

Cheers!

Message Edited by sdgardne on 08-12-2009 11:37 AM


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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