11-12-2012 02:05 PM
11-14-2012 03:08 PM
05-07-2013 10:24 AM
05-07-2013 11:28 AM
I have the exact same problem, can u please tell me where to go open the formal support ticket as I don't know much about forums and site and stuff like that. Please help and thank u
Hi and Welcome to the Community!
All formal support begins not here in this user-to-user community forum, but rather with your mobile service provider -- "vodacom", according to your profile here. Ring them up for formal assistance. If they cannot help, they can escalate your case up to BlackBerry for enhanced support.