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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎03-25-2013
My Device: Blackberry Curve 9360
My Carrier: Airtel

I can connect my set to wifi, but I can't use app world or FB

Recently my uncle sent me a Blackberry curve 9360. When I connectred my set to WiFi for first time I can use app world, FB and other things but after sometime I can't use anything except browser. What should I do now? Can u help me plz?

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: I can connect my set to wifi, but I can't use app world or FB

Hi ankonlap0,

 

Welcome to the support community!

Could you provide some more detail please so I can better assist? Which specific applications are you unable to use and what error message do you receive when you try? Have you verified with your mobile network provider that your data plan supports these applications? Are you able to browse and use other applications over the mobile network?

 

I look forward to your response.


-FS


 


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Visitor
Posts: 1
Registered: ‎03-29-2013
My Device: curve
My Carrier: T-mobile

Re: I can connect my set to wifi, but I can't use app world or FB

Hi,

 

I got the same problems as Ankonlap0.

When I'm not connected with wifi I can use my browser but I can't use my whatsapp, facebook and other apps.

When I'm connected with wifi I can use all the apps.

This problem started when I changed my provider. I contacted my provider and they told me everything is alright.

Maybe it as something to do with options? Can you help me?

I got the Blackberry Curve 8520

 

Regards,

 

Romeo Stalman

 

Highlighted
Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: I can connect my set to wifi, but I can't use app world or FB

Hey romeostalman,

 

Welcome to the support community!

Could you private message me your PIN please so I can look into this for you?

 

Thanks.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!