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New Contributor
Posts: 3
Registered: ‎04-03-2013
My Device: BlackBerry Curve 8520
My Carrier: VODAFONE

I can not connect to Yahoo Messenger on BlackBerry Curve 8520

For several days I can not connected on yahoo messenger. When given sign in I get the message: The connection to the server can not be found. BBM internet option is enabled, my internet go on any other website (google, facebook) and yahoo messenger does not work. All options have been removed from the Service Book and installed again but still does not work.  It may be something because the phone? Please help me and tell me what to do. Thank you.

Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: I can not connect to Yahoo Messenger on BlackBerry Curve 8520

Hello,

 

You are not alone...refer:

The sole method to obtain formal support for this appears to be via your carrier, who should escalate up to BlackBerry if it is not a carrier issue (though I suspect it is, given the commonality of carrier that these reports are coming from).

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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