10-30-2008 07:59 PM
Hi and welcome to the forums!
Please type the vebiage in the post window,
Please specify what phone model and what exactly happened before this occurred>
10-30-2008 08:11 PM
Model Pearl 8130. Before this occurred it was working fine.
I also sent a tag. Sorry if that was wrong.
10-30-2008 08:15 PM
Not to worry!
Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min,
see if the problem is fixed,
Let me knowThanks
10-30-2008 08:30 PM
10-30-2008 08:35 PM
Do you have voicenotes?
if you press the green button do you have OPTIONS/GENERAL OPTIONS DEFAULT CALL VOLUME set to 100%
ENHANCED CALL AUDIO select BOOST TREBLE.
10-30-2008 09:11 PM
We are getting somewhere.
1) Yes, I do have voicenotes as I use them with the Blackberry messenger.
2) I followed your instructions and was able to up the volume to the max. But then, if I lowered the volume it stayed slow. I was not able to increase the volume. Also, this only worked with the handset, not with the speakerphone.
10-30-2008 09:15 PM
Replay it on the speaker phone and see if it works or not.
10-30-2008 10:40 PM
Thought you left, saw you wre logged out!!
Start the recording and hit the speaker phone button.