11-16-2012 07:49 AM
I can't connecting to BB App World server and i can't use other applications, facebook,weather bug,flixster and more.
I don't get the emails on my phone.
and it all started a week ago.
I don't know what could be the problem....
11-16-2012 12:49 PM
Hi and Welcome to the Community!!
It sounds as if your BIS connection, provided by your mobile service provider, has failed for some reason. I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.