07-22-2010 06:57 PM
Hi! I took a couple of pictures with my BB cam, a couple of days later I decided to delete those pictures but everytime I try the BB show mw a message that says:
"The file is currently in use"
If I select OK; it doesn't delete it and it is the only option to select. Could somebody let me know what can I do delete it?
Solved! Go to Solution.
07-22-2010 07:04 PM
Hi and welcome to the forums!
Always start trouble shooting with a hard reset of the device (battery pull).
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
07-22-2010 10:59 PM - edited 07-22-2010 11:07 PM
Let's make sure first that no other application is using the file.
Start your Blackberry in safe mode.
Use the explore option in the main media menu to locate and delete the file.
(The procedures with pictures are listed below).
When you finish with the files, then restart (battery pull) your device in normal fashion.
Let us know how it goes!
07-24-2010 03:24 PM
I'm glad you have it fixed.
12-02-2010 02:49 PM
I received a picture via the BB Messenger, and now I cannot erase it becasue it reads "The file is currently in use". I tried your Safe Mode approach but it does not work. Would you have any other kind solution for this problem? Thank you and regards.
12-02-2010 02:52 PM
You cannot delete the picture or the message containing the picture? If you can't delete the picture from your picture library, it's most likely because BBM is accessing that picture. Delete the message.
If it's the latter of the two I've mentioned above, then I need your phone specs.
and lastly the BBM version would be helpful as well
Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!
03-12-2011 10:10 PM
I tried the procedure ..but when i go to the media and locate the picture and try to delete it still says file in use ..tried everything ..including removing the battery several times ..can you please dumb down the instructions ..I will really appriciate your help. regards . Rajiv
03-12-2011 10:14 PM
I tried the procedure ..but when I go to the media and locate the picture and try to delete it still says file in use ..tried everything ..including removing the battery several times ..can you please dumb down the instructions ..I will really appreciate your help. Regards . Rajiv