11-02-2013 11:32 AM
I can't seem to access "My World" or my bb Id info I keep getting this message when I try to access my world (an error has occirred, please try again later)
11-02-2013 03:22 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books (pre-BB10 devices only)
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.