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New Contributor
Posts: 2
Registered: ‎09-08-2013
My Device: Bold 9900
My Carrier: Ooredoo

I can't send BBM to a specific contact

Dear Support,

 

One time this morning, i can't send a bbm message to a one specific person but she can send to me a message. I've tried sending to others and it work just as fine. We tried to delete the contact and add again but we can't continue the process. This is weird because for the others, we can still communicate and add a contact.

 

Kindly help us regarding this problem because it really is **bleep** us off Smiley Happy we hope you can help us here

 

 

- kim

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: I can't send BBM to a specific contact

Hi allenkenneth

 

Welcome to BlackBerry Support Forums

 


allankenneth wrote:

Dear Support,

 

One time this morning, i can't send a bbm message to a one specific person but she can send to me a message. I've tried sending to others and it work just as fine. 



Is that other specific person using a BB10 device ? 

 

 

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New Contributor
Posts: 2
Registered: ‎09-13-2013
My Device: BlackBerry Curve 9330
My Carrier: Smartfren

Re: I can't send BBM to a specific contact

I have the same problem with him.

 

Yes, my partner is using BB Q5. And I just updated BBM to the latest version (7.0.1)...

 

What should I do?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: I can't send BBM to a specific contact


StefanusHosea wrote:

I have the same problem with him.

 

Yes, my partner is using BB Q5. And I just updated BBM to the latest version (7.0.1)...

 

What should I do?


Hey Stefanus

 

It seems you already solved your problem by searching for a solution within those forums :

http://supportforums.blackberry.com/t5/BlackBerry-Bold/BlackBerry-9900-not-sending-BBM-to-Z10-and-Q1...

 

Well done .. we really appreciate that Smiley Happy

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.