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New Member
Posts: 1
Registered: ‎12-04-2012
My Device: curve 8900
My Carrier: Globe

I can't view my friends and my location on Viber. HELP!

hi, why can't i view my location on viber and my friends location? i have not installed any maps on my phone, by the way i got a blackberry 8900 o.s 5. 

Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: I can't view my friends and my location on Viber. HELP!

You would need to ask the developers of the Viber app.

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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Trusted Contributor
Posts: 108
Registered: ‎12-05-2011
My Device: 9900
My Carrier: o

Re: I can't view my friends and my location on Viber. HELP!

Hi,
This is an official representative of Viber Media.

 

Viber location is based on your carrier location data. Please try to uninstall>reinstall and if this doesn't help please contact us via: http://bit.ly/ukGVJ0 for further assistance. Smiley Happy

 

For more questions or technical support, please visit our official HelpDesk.
Thanks,
Viber

An official representative from Viber Media (Viber app.)
Highlighted
Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: I can't view my friends and my location on Viber. HELP!

Thanks ViberTeam!

John

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Trusted Contributor
Posts: 108
Registered: ‎12-05-2011
My Device: 9900
My Carrier: o

Re: I can't view my friends and my location on Viber. HELP!

Our pleasure to help, as always Smiley Happy
An official representative from Viber Media (Viber app.)