02-19-2010 02:46 PM
I registered my gmail address on by Bold 9700 (carrier: Wind), and I am having problems retrieving and/or viewing new messages that skip the inbox and go directly to labels. I've looked all over and in the user guide from BB Technical Support, it says that I should be able to select multiple filters/labels, and cancel the ones I don't want to see using the escape key. However, I am unable to select multiple labels and can only select one "label" at a time (i.e., Inbox or All Mail or Friends label etc.). This is a problem because none of my labelled messages are pushed into the BB message folder, only the inbox ones (or whatever single label is selected).
I should also say that I was able to select multiple labels on my first handset (it broke though, so on my second one), by hitting the blackberry menu button while highlighting a label and choosing "change option". I have since been unable to replicate this on either the old handset or the new one!
Any help/thoughts would be appreciated!!!!!
02-20-2010 04:55 AM
I have the same problem and furthermore, I can't seem to access the Sent mail folder so I can't see any google mail sent from my computer... which is a real pain. The Sent folder label is there, but is not "live" as it were... ie, I can't click on it to filter mails
Can anyone help...?
Also using the 9700