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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-24-2011
My Device: Bold 9700
My Carrier: T-Mobile

I cannot hear any calls or voice

Hi!  I just started using a BB 9700 but I am already having difficulties.  I cannot hear any ringing sound or any voice when receiving or making calls.  But when I turn on or use the speakerphone, this is the only time I'm able to hear the ring or the voice of the person on the other line.  Also, when in 'normal' mode, the person on the other line cannot hear my voice as well.


Is there any settings which I need to change to adjust?  Please help.  Many thanks!