Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-03-2012
My Device: 9360
My Carrier: Globe

I cannot open my world on my bb app world

whenever i open the my world in my bb app world it says "there is an issue with the current session. please log in to continue. error id: 30702". I did the deletion of my bb app world and installing it again but its all the same...

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: I cannot open my world on my bb app world

Hello pawee30,

The following article should help regarding the "Error ID: 30702" message you are receiving when attempting to log into your BlackBerry® ID account:

"Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7 - http://www.blackberry.com/btsc/KB28212

We hope this helps.

Thank you.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!